post Re: Library Error in AMP Support Forum

Library Error

rockstarloangel — Fri, 19 Jan 2024 17:59:52 GMT

Hi, I am an artist, and I would like the community help and team to correct the song title name.
Song link: https://pandora.app.link/paEOwEWBuGb
Artist Name: Champ De Crevettes
Incorrect Title: Never Want to Cry Again Again 2022
Correct Title: Never Want to Cry Again 2022

Thank you so much for help!

Re: Library Error

NADRIP — Fri, 19 Jan 2024 20:51:58 GMT

Hi Champ, the song link seems to be https://pandora.app.link/0fzRcLONuGb whereas the link you shared was to "Never Want to Cry Again" (no "2022" and no double "Again" and from a different album and 20 seconds shorter).

You should probably check with your distributor first, and make sure the error didn't occur on their end. IE, if your distributor distributed the song with the wrong title due to an error on the distributor's end, then Pandora is required to use that title, until you fix it with your distributor. Once you fix it with your distributor, it will be re-distributed and should update on Pandora after a few days. Pandora can only fix something like this if your distributor distributed the song with the correct title and the error was on Pandora's end (but most streaming sites basically automate the copying of the title from what is sent, so it's unlikely to be an error in that copy/paste action).

I did a quick google of the incorrect title and right away the streaming site JioSaavn (which I believe is the main distributor for South Korea) has the exact same error (ie double use of again) which indicates that, if multiple streaming sites are showing this error, the error was probably made on your distributor's end.

Hope this helps! NADRIP

Re: Library Error

rockstarloangel — Sat, 20 Jan 2024 03:24:19 GMT

NADRIP, thanks for your help. I contacted with CDBaby and the song in some major platform made a change (correction) successfully, such as, Amazon, Apple Music, and YouTube. However, still the song shows incorrectly on Pandora. I am new and just join the community, so I might be doing wrong, but appreciate your help.

Re: Library Error

NADRIP — Sat, 20 Jan 2024 08:31:38 GMT

It sounds like it's in process then. My distributor recommends giving platforms 10 business days once an update is sent. Many platforms are much faster than that, but some take longer than others. How long since CD Baby sent the update?

Re: Library Error

Cardosoeralio42 — Sat, 20 Jan 2024 21:04:51 GMT

Javier

Re: Library Error

rockstarloangel — Mon, 22 Jan 2024 04:54:51 GMT

Most of retribution were successful; such as Amazon, Apple Pay, YouTube,
and the error correction took about 2 to 3 weeks. And on Pandora, I
just saw it fixed. Thank you and all of you!

Re: Library Error

rockstarloangel — Mon, 22 Jan 2024 04:56:13 GMT

Thank you for all the support. I just checked the song, and it has been fixed! Yay.