post Re: There is a serious discrepancy between the data of music distributors and amps in AMP Support Forum

There is a serious discrepancy between the data of music distributors and amps

q3q3 — Wed, 17 Dec 2025 19:26:15 GMT

My distrokid updated the pandora data for October in early December, but it is completely inconsistent with the data of my pandora amp. It is very different. Does anyone know what is going

Re: There is a serious discrepancy between the data of music distributors and amps

ChrisPandora — Thu, 18 Dec 2025 01:05:48 GMT

Hey @q3q3 - Thanks for reaching out.

I can report that your artist insights are up-to-date in AMP.

If you are seeing discrepancies on your Distrokid dashboard, you will need to reach out to their support team for further assistance.

Re: There is a serious discrepancy between the data of music distributors and amps

q3q3 — Thu, 18 Dec 2025 19:23:31 GMT

My pandora amp October data and distrokid's October report don't match at all, what's going on?

Re: There is a serious discrepancy between the data of music distributors and amps

JoshPandora — Fri, 19 Dec 2025 15:36:12 GMT

Hi @q3q3, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: There is a serious discrepancy between the data of music distributors and amps

inmybug — Fri, 19 Dec 2025 22:12:53 GMT

I'm experiencing the same problem. Could you please create a support ticket for me as well? Thank you.

Re: There is a serious discrepancy between the data of music distributors and amps

ChrisPandora — Sat, 20 Dec 2025 00:15:52 GMT

Hey @inmybug - I understand your concerns.

We have looked into this and the data in AMP is up-to-date.

If you are missing Pandora data on your Distrokid dashboard, you will need to reach out to Distrokid. They can provide assistance with your Distrokid dashboard.