post Re: Artist Bio/ Profile is Incorrect in AMP Support Forum

Artist Bio/ Profile is Incorrect

smuchu — Mon, 10 Feb 2025 12:44:27 GMT

hey Adam id like to report a case, this profile has most of my music

https://www.pandora.com/artist/chu/ARb5VqmPvZjvXr9ARb5VqmPvZjvXr9(merge)

https://www.pandora.com/artist/smu-chu/ARtl5bcXvxw3llZ (keep)

heres a screenshot to prove that its my music

Moderator Edit: Merged comments

Re: Artist Bio/ Profile is Incorrect

ChrisPandora — Tue, 11 Feb 2025 01:43:52 GMT

Hey @smuchu - It looks like @AdamPandora moved this over to the Pandora for Creators Community. Welcome!

I just escalated this with our AMP Support team. They will be following up with you soon to help clean up your artist profile and get your bio sorted out. Be on the lookout for that email 📧

I hope that helps! Feel free to say hi in our Come Introduce Yourself thread or pop into one of our monthly webinars 👋

Re: Artist Bio/ Profile is Incorrect

capturenate — Fri, 02 Oct 2026 14:40:16 GMT

Hi Pandora AMP team,

I recently claimed my official Nathan Thomas artist profile in AMP.

Under Insights → Collaborations and Other Profiles, I am seeing an additional profile labeled “Nathan Thomas (Holiday)” that does not belong to me and is not associated with my music.

My correct artist profile is Nathan Thomas, AMP Artist ID 1159086.

Could you please remove/separate the unrelated “Nathan Thomas (Holiday)” profile from my artist identity and AMP analytics?

I want to make sure my catalog, listener data and future releases are associated only with my correct Nathan Thomas profile.

Thank you,
Nathan Thomas

Re: Artist Bio/ Profile is Incorrect

JoshPandora — Fri, 02 Oct 2026 22:44:56 GMT

Hi @capturenate, I've shared your post with our Care Team for further review. They'll contact you at the email address linked to your Pandora account, so please keep an eye on your inbox for an update.

We appreciate your patience while they look into this.