post Re: Closing an Account With Old Email in Account

Delete account (no access to old email)

Keb1219 — Mon, 19 Dec 2022 19:54:29 GMT

I’m trying to delete my premium account that I used with an att.net account that was hacked years ago and subsequently closed. I followed the instructions to close the account, and I and received a pop-up, saying a customer care specialist would email me with further details to close my account. Unfortunately, I won’t receive those emailed instructions. Suggestions?

Re: Closing an Account With Old Email

AdamPandora — Mon, 19 Dec 2022 19:53:40 GMT

@Keb1219 Please contact our support team directly from an email address you currently have access to.

When filling out the contact form, you will be asked to provide both an email address that can be used to contact you, as well as the email address your Pandora account is registered under.

You can send them a message here.

Thanks for your patience in the meantime!

How do I delete a account on iOS but can't get in the iPhone

sc346789 — Wed, 24 Jan 2024 20:58:06 GMT

How do I delete a Pandora account and subscription on iOS but can't get in the iPhone

Re: How do I delete a account on iOS but can't get in the iPhone

AdamPandora — Thu, 25 Jan 2024 17:18:19 GMT

@sc346789 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!