post Re: Login help in Account

Login help

Beckylynn — Tue, 07 Mar 2023 01:18:47 GMT

How is my email not connected with pandora, yet with the same login info I'm logged onto another device just fine.

Re: Login help

AdamPandora — Tue, 07 Mar 2023 12:22:24 GMT

@Beckylynn I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Login help

oldboats — Sun, 18 Jun 2023 17:35:07 GMT

Can't transfer my artists collection to my Phone

Don't send me to a firm that wants to charge me $55.00 to solve my problem.

Re: Login help

AdamPandora — Sun, 18 Jun 2023 17:57:10 GMT

@oldboats As long as you are signing in with the same email address associated with your existing account, your entire collection should transfer over.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!