post Re: Bad service in Account

Songs slow down and speed up

Hippy1 — Fri, 05 May 2023 16:08:43 GMT

I have been getting weird slowdowns and speed ups on song play for about six months. It is worse today than ever before. What is happening?!

Moderator Edit: Edited title for clarity

Re: Bad service

AdamPandora — Tue, 02 May 2023 17:57:47 GMT

@Hippy1 Could you tell me a bit more about what is happening?

What exactly do you mean by weird slowdowns and speed ups?

Also, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: Bad service

Hippy1 — Sun, 07 May 2023 23:39:14 GMT

Hello-
Thank you for responding to my plea. I have noticed for quite some time now that Pandora has been waning in quality as far as constant play on my stations. I don't know if you have ever heard a cassette tape before, but, at times, my Pandora stations sound like a tape or record that is being slowed down and sped up several times during the song. It is very frustrating. It continues on other stations if i attempt to change them. It completely ruins the experience of the songs, obviously, and especially because i have to pay for it.
Please help.
Sincerely,
Jason Robertson

Re: Bad service

AdamPandora — Mon, 08 May 2023 11:35:51 GMT

Thanks for following up, @Hippy1.

Can you please update me with the following information as well?:

Also, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Let me know.

Re: Songs slow down and speed up

Hippy1 — Thu, 09 Jan 2025 14:14:34 GMT

You don't speed up or slow down songs. It was doing it automatically, without my control.

Re: Songs slow down and speed up

AdamPandora — Thu, 09 Jan 2025 15:39:01 GMT

@Hippy1 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks again for working with me on this.