post Re: Community "Authentication failed" in Account

Community "Authentication failed"

amoebob — Sun, 29 Dec 2019 15:49:14 GMT

When heading to community.pandora.com after not having visited for a day or so, a huge red banner says Authentication Failed along with a bulleted list of what might be going on. From that page, if I click Sign In, I am instantly logged in, revealing that I still had an active session. I think something is wrong with the https://www.pandora.com/account/community-redirect page in my history.

Re: Community "Authentication failed"

AdamPandora — Tue, 31 Dec 2019 14:36:09 GMT

@amoebob Thank you for reporting this - I went ahead and escalated this over to our engineers so they can further investigate.

Re: Community "Authentication failed"

clarelynnrose — Sun, 15 Oct 2023 15:13:18 GMT

I was having this problem, too (15 October 2023) and found the issue was that I wasn't properly registered with the Creators community.

As I didn't know what I didn't know, the error message seemed illogical and baffling. Luckily, I stumbled upon the magic button to join the creators community, and it's all sorted now.