post Re: How long does it take for a new station to appear on a different device? in Account

How long does it take for a new station to appear on a different device?

dwssatx — Fri, 02 Feb 2024 16:05:38 GMT

How long does it take for a new station to appear on a different device?

Re: How long does it take for a new station to appear on a different device?

AdamPandora — Fri, 02 Feb 2024 16:21:34 GMT

@dwssatx As long as you are signed into the same account on both devices, that station should appear immediately.

If you aren't seeing the station on the second device, I recommend signing out, and then signing back in using the same email address you are logged into the first device with.

Hope this helps!

Re: How long does it take for a new station to appear on a different device?

dwssatx — Fri, 02 Feb 2024 16:29:25 GMT

It's not working. I created a new station on the website, but it will not show up on my phone. I've signed out and signed back in twice.

Re: How long does it take for a new station to appear on a different device?

AdamPandora — Fri, 02 Feb 2024 17:03:02 GMT

@dwssatx I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!