post Re: I have a Pandora premium acct, got a new phone, now back to basic account again! in Account

Don't remember the email address on my account

Daliacasanova — Wed, 19 Aug 2020 20:58:57 GMT

By this point I don’t know what email I use to create this account since I been a member for so long so this is the email I got regarding updating my password.

Moderator Edit: Edited title for clarity

Re: Finding the email address my account is registered with

AdamPandora — Wed, 19 Aug 2020 20:58:18 GMT

@Daliacasanova Our support team will be contacting you privately via email to help figure this out.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

two accounts need help finding other login

Dobbes — Wed, 23 Sep 2020 23:41:36 GMT

We have two accounts and we accidentally logged out of the other account and now cannot figure out what the email and password for that account is. Help.

Thank you.

Re: two accounts need help finding other login

AdamPandora — Thu, 24 Sep 2020 14:32:44 GMT

@Dobbes Since this involves personal information, I am going to have someone from our support team contact you privately via email to help with this.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

Account

MarkT82 — Sun, 21 Mar 2021 00:18:17 GMT

Had the "session time out" issue and have a pandora premium account. Deleted data as instructed, and tried to log back in, and it logged me into an old account that is not premium tied to the same email. So now I have an account that I pay for that I can't access

Re: Account

AdamPandora — Mon, 22 Mar 2021 15:03:33 GMT

@MarkT82 It looks like your original account is registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Not able to log in

emmymesh — Thu, 22 Apr 2021 14:52:57 GMT

I am listening from apple 5 devise, also I don't remember my email or password

Re: Not able to log in

AdamPandora — Fri, 23 Apr 2021 12:40:12 GMT

@emmymesh I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Forgot email address that is registered with pandora

Shionnie60 — Tue, 25 May 2021 13:44:35 GMT

I can't remember which email I use with pandora....how can I find out?

Re: Forgot email address that is registered with pandora

AdamPandora — Tue, 25 May 2021 16:54:24 GMT

@Shionnie60 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Forgot email address that is registered with pandora

Jriha02 — Sat, 04 Sep 2021 15:43:37 GMT

This same thing is happening to me I don’t remember the email I used to make my account and after an update it logged me out

Re: Don't remember the email address on my account

AlyssaPandora — Sun, 05 Sep 2021 15:02:24 GMT

Hey, @Jriha02. 👋

Someone from our User Support team will be reaching out to you via email to offer further assistance. Please check your email soon for their message. 📬

Account Issue

imsolost — Fri, 19 Nov 2021 21:25:11 GMT

I forgot what email I used for an account I subscribe monthly with. Please help.

Re: Account Issue

AdamPandora — Sat, 20 Nov 2021 13:36:53 GMT

@imsolost I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Need help

cal2 — Wed, 29 Dec 2021 18:47:10 GMT

I have no idea what my old email for Pandora is

--- or my password.

And I want to pay and upgrade for no ads.

Re: Need help

AdamPandora — Wed, 29 Dec 2021 18:56:41 GMT

@cal2 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Trying to find old Pandora account

Joey1409 — Sat, 08 Jan 2022 20:36:19 GMT

I made a new Pandora a couple months ago, but now I can't seem to login or remember my email for my older one. Anyway to find it without knowing email forsure?

Re: Trying to find old Pandora account

AdamPandora — Mon, 10 Jan 2022 14:19:37 GMT

@Joey1409 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Finding the email address my account is registered with

DMIMBS1989 — Sat, 02 Apr 2022 13:55:33 GMT

I'm trying to get my password to my account dmont.mymbs@gmail.com but having trouble resting it

Re: Finding the email address my account is registered with

AdamPandora — Sat, 02 Apr 2022 14:54:20 GMT

@DMIMBS1989 Our support team would be happy to help - you can contact them directly for assistance here.