post Re: How do I sign in to my account in Account

How do I sign in to my account

bluepoppy — Mon, 31 Jan 2022 14:57:33 GMT

I want to change my email address and password, but I can't figure out how to sign in to my account. I have a paid subscription. I want to get pandora on my TV.

Re: How do I sign in to my account

AdamPandora — Mon, 31 Jan 2022 15:55:30 GMT

@bluepoppy Nice to see you around the Community.

Signing into your account:

I would recommend signing into your account on either a computer or mobile device first if you need to change your email address and password.

To sign in on a computer, you can follow this link here.

To sign in on a mobile device, you will first need to install the Pandora app. Once downloaded, you will be taken to a sign in screen.

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Updating your email address and password:

For instructions on how to update your email address and password, you can check out the following threads:

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Getting Pandora on your TV:

What is the make and model of your TV?

Is this a Smart TV with the Pandora app already installed?

Let me know.

Question

Amanda421 — Fri, 16 Sep 2022 00:13:01 GMT

I was curious on how to sign in to my free account ? I don’t have the app yet .
I have a account but I can’t get into it
Thank you
Amanda

Re: Question

AdamPandora — Fri, 16 Sep 2022 11:25:13 GMT

@Amanda421 If you are on a computer, you can sign into your account using the email address you used to create your account here.

If you are on a mobile device, you will first need to install the Pandora app before you can sign into your account.

Hope this helps!

Can't sign in

nascarxxcrazy — Tue, 13 Feb 2024 12:49:29 GMT

I can’t sign in I have been listening to pandora for a long time well the sight made me think I had to sign in the I put in my card number so rather than free I don’t mind paying 4.99 a month for it it also said I could have a free month now I can’t get any music I have been using pandora since it was hot outside please help me I use it for my music in house , car, and outside I am lost without it my phone number is

Moderator Edit: Removed Personal Info

Re: Music

AdamPandora — Tue, 13 Feb 2024 12:48:07 GMT

@nascarxxcrazy I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: How do I sign in to my account

new2024 — Mon, 13 Jan 2025 21:21:18 GMT

I have a old account under ****@***** witch i have deleted now i have a new email & phone number who do i contact

Moderator's edit: Removed personal information.

Re: How do I sign in to my account

MariaPandora — Mon, 13 Jan 2025 21:54:03 GMT

Hi @new2024 , I checked the email you posted and the email linked to your Community and it looks like you have two active accounts.

I have created a ticket with our support team for you, so they can help you edit your account information on any of your accounts and to help you access the one that you prefer.

They will be contacting you privately via email, so please keep an eye out for their message.

See you around!

Re: How do I sign in to my account

CarolB1948 — Tue, 14 Jan 2025 01:37:58 GMT

Yes it is installed. I guess my husbands subscription expired. He passed away so I set up a Pandora Plus acct in my name. Still getting ads on TV

Re: How do I sign in to my account

MariaPandora — Tue, 14 Jan 2025 16:26:07 GMT

Hi @CarolB1948 , welcome to the Pandora Community!

I can see that you also have a case opened with our support team through email. It looks like they have already replied to you regarding this so please check your inbox and follow up with them.

Thanks for your post!