post Monthly credit card billing notices are going to an old email address in Account

Monthly credit card billing notices are going to an old email address

steinsiekb — Sat, 26 Jul 2025 21:34:21 GMT

although my Pandora profile shows my current email address , my monthly credit card notices are going to an old email and the Pandora source of credit card charges not reflected in my monthly credit card billing statements ...

had to find out exactly who was charging me monthly through my banking support detective work

how can I get this corrected , cant find a Pandora contact phone number or an actual help address to discuss

thanks

Re: Monthly credit card billing notices are going to an old email address

AlyssaPandora — Mon, 28 Jul 2025 13:13:26 GMT

Hi there, @steinsiekb. 👋

Thanks for reaching out! Sorry to hear that you're having some trouble.

The best ways to contact our support team can be found here: How to contact customer service?

While we don't provide phone support, I’ve gone ahead and opened an email support case on your behalf. Since your issue involves account and billing details, our support team will follow up directly via email to ensure your privacy.

Please keep an eye on your inbox for their message soon. 📬