post Re: Account: Not receiving password reset email in Account

Account: Not receiving password reset email

Hmcclarrie — Wed, 29 Oct 2025 17:08:50 GMT

Hi there, I am also having trouble with logging in and I am not receiving the reset link

I can’t log in, I’ve tried on 2 different devices also on Chrome and Safari, cleared history and cookies, deleted and resintalled the ap. I don’t know what else to try

Re: Account: Not receiving password reset email

AdamPandora — Wed, 29 Oct 2025 17:10:05 GMT

@Hmcclarrie I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!