https://community.pandora.com/t5/Account/Soundboard-Points/m-p/191507#M14044 <P>I received a new survey email today, but it showed my points at 0.&nbsp;</P><P>I don't recall ever getting rewarded for my previous 50 points - can someone look into this, please?</P> Thu, 13 Nov 2025 18:19:26 GMT srunge2 2025-11-13T18:19:26Z https://community.pandora.com/t5/Account/Soundboard-Points/m-p/191507#M14044 <P>I received a new survey email today, but it showed my points at 0.&nbsp;</P><P>I don't recall ever getting rewarded for my previous 50 points - can someone look into this, please?</P> Thu, 13 Nov 2025 18:19:26 GMT https://community.pandora.com/t5/Account/Soundboard-Points/m-p/191507#M14044 srunge2 2025-11-13T18:19:26Z https://community.pandora.com/t5/Account/Soundboard-Points/m-p/191543#M14046 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2062365">@srunge2</a>&nbsp;Nice to see you around the community.</P> <P>I checked in with the team who manages the survey, and they do see&nbsp;<SPAN>you received a reward on 9/25.</SPAN></P> <P><SPAN>They are mentioned it is showing as Claimed on their end, meaning you were able to successfully redeem the $5 Amazon e-gift card.&nbsp;</SPAN></P> <P><SPAN>Do you happen to see that on your end?</SPAN></P> <P><SPAN>Let me know.</SPAN></P> Fri, 14 Nov 2025 16:53:39 GMT https://community.pandora.com/t5/Account/Soundboard-Points/m-p/191543#M14046 AdamPandora 2025-11-14T16:53:39Z