https://community.pandora.com/t5/Account/Can-t-reset-password-with-link-sent/m-p/198431#M14374 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2109186">@warpedandfubar</a>&nbsp;Sorry for the trouble you are experiencing with resetting your password.</P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Thu, 05 Feb 2026 19:34:38 GMT AdamPandora 2026-02-05T19:34:38Z https://community.pandora.com/t5/Account/Can-t-reset-password-with-link-sent/m-p/198427#M14373 <P>I receive a password reset link but it directs me to the Pandora home page. &nbsp; I do not know the password and must reset it. &nbsp;I purchased ad free and am trying to get the system to switch over.</P> Thu, 05 Feb 2026 19:33:53 GMT https://community.pandora.com/t5/Account/Can-t-reset-password-with-link-sent/m-p/198427#M14373 warpedandfubar 2026-02-05T19:33:53Z https://community.pandora.com/t5/Account/Can-t-reset-password-with-link-sent/m-p/198431#M14374 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2109186">@warpedandfubar</a>&nbsp;Sorry for the trouble you are experiencing with resetting your password.</P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Thu, 05 Feb 2026 19:34:38 GMT https://community.pandora.com/t5/Account/Can-t-reset-password-with-link-sent/m-p/198431#M14374 AdamPandora 2026-02-05T19:34:38Z