post Re: Need help switching old account to new one in Account

Need help switching old account to new one

DonMock24 — Mon, 01 Dec 2025 15:35:19 GMT

I seem to have 2 Pandora accounts. My original account is under a now defunct email address and I’ve lost the password. So I’ve lost my original stations etc. Also I am paying for no ads but I see ads on my new account. I need someone to transfer my old account to my new account including the subscription options. Can you help?

Moderator Edit: Edited title for clarity

Re: Need help switching old account to new one

AdamPandora — Mon, 01 Dec 2025 15:36:24 GMT

@DonMock24 Nice to see you around the community.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: Need help switching old account to new one

Mastermartinmay — Sat, 14 Feb 2026 14:24:22 GMT

I have A invalid account on my favorite Pandora list for about 20 years now same phone for ten +

Re: Need help switching old account to new one

Mastermartinmay — Mon, 16 Feb 2026 16:02:47 GMT

I need a switch from *******
too ******

Moderator's edit: Removed personal information.

Re: Need help switching old account to new one

MariaPandora — Mon, 16 Feb 2026 16:21:54 GMT

Hi @Mastermartinmay

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!