post Re: Email not recognized in Account

Email not recognized

Eepa86 — Thu, 28 May 2026 14:40:49 GMT

I put in the email that I used to sign up for Pandora a while back and it says it’s not recognized and I can’t reset my password. My phone has the password saved, and it’s still not letting it be used. I have so much music added, and playlist made for different family members that I don’t wanna lose it all.

Re: Email not recognized

AdamPandora — Thu, 28 May 2026 16:51:00 GMT

@Eepa86 Sorry for the trouble you are having accessing your account.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!