post Re: Can't View All Thumbs from My Profile in Account

Can't View All Thumbs from My Profile

Dusty94 — Sat, 20 Jun 2020 16:43:42 GMT

Why can i not view all of my thumbs from "My Profile"? It will only load approx. 20 songs of my 1300 liked songs and I have a strong WiFi connection.

mod edit: changing title for clarity

Re: Can't View All Thumbs from My Profile

TannerPandora — Sat, 20 Jun 2020 16:47:56 GMT

Thanks for posting @Dusty94!

I'm not able to replicate this on my end through Chrome - I'm able to see and scroll through all your thumbs.

Can you let me know what kind of device are you using?

If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app?
- If you're listening from our website, what browser are you using?
If you are on a device, what is the make and model?

Let me know.

Re: Can't View All Thumbs from My Profile

MasterM — Tue, 21 Jul 2020 20:08:49 GMT

I'm having the same issue and pandora is being no help. About to go get Spotify they dont seem to have this issue

Re: Can't View All Thumbs from My Profile

AdamPandora — Wed, 22 Jul 2020 13:52:11 GMT

@MasterM Nice to see you around the community. 😄

To clarify, this looks like the first post you've created on the community. Additionally, I checked in with our support team, and they mentioned they do not have any previous contacts from you requesting assistanace.

That being said - I'm happy to help on my end.

Since we have been unable to replicate this on the computer, it sounds like you may be running into this issue when streaming Pandora on a different device.

Can you please do me a favor and send me a screenshot of what you are seeing?

I appreciate you working with me on this. 🤝