post Re: Device activation code in Account

Pandora outage - 08/16/20

WinB — Sun, 16 Aug 2020 17:25:57 GMT

This issue has been going on since 7:30 AM Central time already. It's one thing, to say this is maintenance time, this isn't maintenance; this is called "System's down". Unfortunately, I've been getting so much buffering this past week, it makes me wonder, is this partial to that. The constant buffering has me reconsidering my options. I never thought I would say that but I really am. I feel this has been an issue and because it wasn't addressed, it has now capsized if you will. At first, I was thinking , maybe it's just my connection, but everyday, yea, I don't think so.

Re: Pandora outage - 08/16/20

AdamPandora — Sun, 16 Aug 2020 17:26:44 GMT

@WinB We are aware of an issue that may be affecting playback on your devices at this time and our engineers are working on it.

Thanks for your patience in the meantime. 🤝

Thank You Pandora

MOHLovesAlaska — Sun, 16 Aug 2020 17:28:46 GMT

Thank You for the heads up. I thought there was an issue on my end. Thank you Alyssa, Tanner, Adam and Erick Pandora. You all take care and stay safe.

Re: Device activation code

mancuso1 — Sun, 16 Aug 2020 18:24:07 GMT

I cant thumbs up are add chanel i was going to try to download YouTube music but i cant it says erro 1271

Please call me to walk .e throw problem Thanks so much be safe.

Re: Thank You Pandora

AdamPandora — Sun, 16 Aug 2020 17:56:32 GMT

@MOHLovesAlaska No problem at all - we are working hard to get this resolved soon.

We appreciate your patience with this!

Re: Device activation code

AdamPandora — Sun, 16 Aug 2020 18:24:55 GMT

@mancuso1 Our engineers are currently looking into this - thanks for all your patience as they work to find a resolution. 🤝

Pandora still down

WinB — Sun, 16 Aug 2020 18:25:44 GMT

Mine has been down since 7:30 AM Central time.I'm not going to follow a long list of forum community troubleshoots; I troubleshoot for a living, I'm not going to pay for a subscription to do the same. If I'm not up by this evening, I'm heading for Apple Music. **ahem**, but having something is better than nothing or buffering all the time.

Re: Pandora outage - 08/16/20

FlaNative — Sun, 16 Aug 2020 19:45:17 GMT

This has been going on all day. Every time I try to link Pandora to Alexa, it says error message 400 system undergoing maintenance. When is Pandora going to fix this problem???

Re: Device activation code

FlaNative — Sun, 16 Aug 2020 19:50:31 GMT

So WHEN will it be fixed? I can't play Pandora---when I try to link it to my amazon devices it says error msg 400 system undergoing maintenance. Quite unacceptable.

Re: Logitech Media Server won't show my stations after upgrade to Pandora premium

getjazzed — Sun, 16 Aug 2020 20:08:22 GMT

Hi @TannerPandora,

I have a Pandora Plus account. I also have been using my account with LMS for years. It just stopped working within the past day. All I get is "Internal Pandor Error" in the UI. Nothing has changed with my account. Did something change within the past couple days?

Doug

Re: Pandora outage - 08/16/20

WinB — Sun, 16 Aug 2020 21:13:46 GMT

It's not affecting playback, Pandora isn't working period. Trust me, I'm not trying to be a pain or go on a rant but serious, this has been all day. How will it benefit me at this point, I'm still being charged but yet, not receiving a service. Really, I expect an incentive for the patience I'm applying. My whole ecosystem is Apple, yet I choose to stay loyal to Pandora but do you know how tempting it is to simply click the plan button and my problem is solved. Like, in my last post, I'm giving it until this evening Central time, I think approximately 12 hours is long enough to debug and find a solution. I'm never one to complain, this is the first time I've ever even made an actual complaint. Hope you guys square it away.

Re: "Pandora is performing maintenance, please try again later"

Tbergin — Mon, 17 Aug 2020 11:14:51 GMT

Same here

Maintenance , no pandora, when will this be resolved

Re: Pandora outage - 08/16/20

apblanton84 — Sun, 16 Aug 2020 21:20:05 GMT

It should not be taking this long to fix this problem, Pandora you all are about to lose a lot of customers if you don’t get your stuff together. Very pissed off customer

trouble activating pandora on SONOS

jhandersen — Sun, 16 Aug 2020 21:32:06 GMT

Not sure if this is the maintenance issue. I am unable to add Pandora as a service to SONOS. I am being asked for an activation code that I cannot seem to obtain.

Anyone having this issue? what is the solution?

Re: trouble activating pandora on SONOS

lyndaatwood — Sun, 16 Aug 2020 22:05:49 GMT

Yes, I'm receiving the same message asking for an activation code that I cannot obtain either.

Something has gone wrong

Swirl — Sun, 16 Aug 2020 22:28:11 GMT

Every time I try to start a premium session or the uninterrupted listening, I get that error message back. Apparently pandora had some kind of maintenance today so I’m unsure if that’s the cause or it’s an actual issue

Re: trouble activating pandora on SONOS

Acost1 — Sun, 16 Aug 2020 22:37:42 GMT

I'm having the same issue!

Re: Pandora outage - 08/16/20

kayla1 — Sun, 16 Aug 2020 23:13:11 GMT

I've been having the same problem. It is so very annoying! I would love to know when Pandora is going to fix this problem. I'm seconds away from switching to Spotify. I love how they keep saying "We are aware of the problem, please be patient." How about please fix the problem and give people paying for premium a free month for their trouble.

Re: Pandora outage - 08/16/20

WinB — Sun, 16 Aug 2020 23:15:33 GMT

I'm down for that.

Return Gratitude to Premium Subscribers for System Downtime

WinB — Sun, 16 Aug 2020 23:30:03 GMT

After this is resolved, do us Premium user's a solid and give us a month free for our loyalty, inconvenience, and patience. That would be serious customer appreciation. So, in the future, when this occurs again, which it will, we can at least think to ourselves, "it happens, they understand, Pandora's got our back". It's just the right thing to to do Pandora.