https://community.pandora.com/t5/Account/Trouble-logging-into-Mood-Media-player/m-p/41049#M3605 <P>I'm trying to log into my business account on our business computer. It keeps reminding me that the username field is case sensitive. How do I know what my username is? I've successfully logged in to my account on this computer using the email associated with it... but am getting an error every time I try to log in on the main one connected to the business player. Another strange thing- music is playing on the speakers clearly from pandora but I'm not logged in?</P> <P>&nbsp;</P> <P><EM>Moderator Edit: Edited title for clarity</EM></P> Thu, 12 Nov 2020 16:55:35 GMT asheville48 2020-11-12T16:55:35Z https://community.pandora.com/t5/Account/Trouble-logging-into-Mood-Media-player/m-p/41049#M3605 <P>I'm trying to log into my business account on our business computer. It keeps reminding me that the username field is case sensitive. How do I know what my username is? I've successfully logged in to my account on this computer using the email associated with it... but am getting an error every time I try to log in on the main one connected to the business player. Another strange thing- music is playing on the speakers clearly from pandora but I'm not logged in?</P> <P>&nbsp;</P> <P><EM>Moderator Edit: Edited title for clarity</EM></P> Thu, 12 Nov 2020 16:55:35 GMT https://community.pandora.com/t5/Account/Trouble-logging-into-Mood-Media-player/m-p/41049#M3605 asheville48 2020-11-12T16:55:35Z https://community.pandora.com/t5/Account/Trouble-logging-into-Mood-Media-player/m-p/41072#M3606 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/344715">@asheville48</a>&nbsp;<SPAN>Sorry for any issues using Pandora for Business.</SPAN><BR data-aura-rendered-by="85853:0" /><BR data-aura-rendered-by="85853:0" /><SPAN>Since Pandora for Business is delivered and licensed by Mood Media, we do not provide support for the hardware associated with the service.</SPAN><BR data-aura-rendered-by="85853:0" /><BR data-aura-rendered-by="85853:0" /><SPAN>Please contact their support team&nbsp;</SPAN><A href="http://pandora.moodmedia.com/get-support/" target="_blank" rel="noopener" data-aura-rendered-by="85853:0">here</A><SPAN>.</SPAN><BR data-aura-rendered-by="85853:0" /><BR data-aura-rendered-by="85853:0" /><SPAN>They will get back to you as soon as possible.</SPAN></P> <P><SPAN>Thanks for being a part of the Community! <img class="lia-deferred-image lia-image-emoji" src="https://community.pandora.com/html/@9796C2404CB74C5606B87D5F7AD57AD9/images/emoticons/PandoraPEmoji.png" alt=":pandora:" title=":pandora:" /></SPAN></P> Thu, 12 Nov 2020 17:14:44 GMT https://community.pandora.com/t5/Account/Trouble-logging-into-Mood-Media-player/m-p/41072#M3606 AdamPandora 2020-11-12T17:14:44Z