https://community.pandora.com/t5/Account/Family-member-cant-log-in/m-p/55553#M4965 <P>Hey,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/69801">@kefolds</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Since this involves resetting the password, I've gone ahead and escalated this issue to our User Support team. Someone will reach out to you directly to offer further assistance.</P> <P>Thanks for your patience! <span class="lia-unicode-emoji" title=":headphone:">🎧</span></P> Thu, 25 Feb 2021 15:31:35 GMT AlyssaPandora 2021-02-25T15:31:35Z https://community.pandora.com/t5/Account/Family-member-cant-log-in/m-p/55549#M4964 <P>System won't take my mother's password and when she tries to reset password the system put up my daughter's account info.&nbsp; We have gone over a year without any problems until today.&nbsp; What am I missing?</P> Thu, 25 Feb 2021 15:21:43 GMT https://community.pandora.com/t5/Account/Family-member-cant-log-in/m-p/55549#M4964 kefolds 2021-02-25T15:21:43Z https://community.pandora.com/t5/Account/Family-member-cant-log-in/m-p/55553#M4965 <P>Hey,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/69801">@kefolds</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Since this involves resetting the password, I've gone ahead and escalated this issue to our User Support team. Someone will reach out to you directly to offer further assistance.</P> <P>Thanks for your patience! <span class="lia-unicode-emoji" title=":headphone:">🎧</span></P> Thu, 25 Feb 2021 15:31:35 GMT https://community.pandora.com/t5/Account/Family-member-cant-log-in/m-p/55553#M4965 AlyssaPandora 2021-02-25T15:31:35Z