post Re: How can I see my followers? It comes up as all grayed out in Account

How can I see my followers? It comes up as all grayed out

wanell2971 — Thu, 10 Dec 2020 14:10:37 GMT

How can I see my followers? It comes up as all grayed out

Re: How can I see my followers? It comes up as all grayed out

AdamPandora — Thu, 10 Dec 2020 14:11:27 GMT

@wanell2971 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Re: How can I see my followers? It comes up as all grayed out

Derubbio7 — Sat, 17 Jul 2021 12:59:32 GMT

I too am having this issue. I have 9 followers and 3 are grayed out

Re: How can I see my followers? It comes up as all grayed out

AdamPandora — Sat, 17 Jul 2021 13:28:46 GMT

@Derubbio7 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Re: How can I see my followers? It comes up as all grayed out

Derubbio7 — Sun, 18 Jul 2021 14:42:23 GMT

Hi Adam I replied to your email as it wouldn't let me post it here. Keep getting error message. Thanks!

Re: How can I see my followers? It comes up as all grayed out

AdamPandora — Sun, 18 Jul 2021 15:13:01 GMT

@Derubbio7 Can you please send me a screenshot of the error message you're seeing?

You can add it by clicking on the camera icon found in the Reply box:

Thanks again for working with me on this.

Re: How can I see my followers? It comes up as all grayed out

Derubbio7 — Sun, 18 Jul 2021 16:45:31 GMT

Here you go Adam thanks!

Re: How can I see my followers? It comes up as all grayed out

AdamPandora — Mon, 19 Jul 2021 15:48:23 GMT

Thanks for following up with that screenshot, @Derubbio7.

If you haven't already done so, please try running through these troubleshooting steps: Troubleshooting for Android Devices

If that does not resolve the issue, I'd like to report your feedback to our engineering team. Can you send over a bit more info about your device?

Model:
Carrier:
Android version (Settings > About Phone):
Build number (Settings > About Phone):
Android Security Patch Level, if noted on your device (Settings > About Phone):
Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know what you can find out.

Re: How can I see my followers? It comes up as all grayed out

cbachtell — Mon, 17 Jul 2023 18:41:43 GMT

I see this post is older but I'm experiencing the same issue. Has this been resolved? Here are the details from my device:

Motorola Edge 2022
Spectrum Mobile (uses Verizon's network)
Android v 12
Build S2STS32.71-115-6
No security patch noted
Pandora v 2306.2.1
Connected to both cellular and wifi. Streaming through wifi.