https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/71282#M6520 <P>i pay for two accounts. without notice, without any notice i cannot access my account. whenever we would open our account in the past a pop-up box asked who was listening, carol or john. simply click and get in to clicked account. now the account is stuck on carol's and i cannot access mine. help please!</P> Mon, 19 Jul 2021 16:17:55 GMT jcmjer1 2021-07-19T16:17:55Z https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/71282#M6520 <P>i pay for two accounts. without notice, without any notice i cannot access my account. whenever we would open our account in the past a pop-up box asked who was listening, carol or john. simply click and get in to clicked account. now the account is stuck on carol's and i cannot access mine. help please!</P> Mon, 19 Jul 2021 16:17:55 GMT https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/71282#M6520 jcmjer1 2021-07-19T16:17:55Z https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/71294#M6521 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/695472">@jcmjer1</a>&nbsp;Are you able to sign out of the account that is currently logged in on your device?</P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="8577:0">To sign out of the current account on a computer, click the icon (initial or picture) in the top right corner of the page and select&nbsp;<STRONG data-aura-rendered-by="8569:0">Sign Out</STRONG>.</SPAN></P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="8577:0">You should then be able to sign back in using your account credentials.</SPAN></P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="8577:0">Let me know how it goes.</SPAN></P> Mon, 19 Jul 2021 17:51:23 GMT https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/71294#M6521 AdamPandora 2021-07-19T17:51:23Z https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/168309#M13132 <P>unable to sign into account or reset password</P> Fri, 25 Oct 2024 20:54:24 GMT https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/168309#M13132 nbellour 2024-10-25T20:54:24Z https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/168371#M13135 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1787817">@nbellour</a>&nbsp;I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Mon, 28 Oct 2024 11:11:14 GMT https://community.pandora.com/t5/Account/unable-to-access-my-account/m-p/168371#M13135 AdamPandora 2024-10-28T11:11:14Z