https://community.pandora.com/t5/Account/Got-logged-out-and-now-cannot-get-my-old-account/m-p/77398#M7039 <P>I was having issues one day with my pandora so I had to do a full un install and re install my pandora app on my phone, since this has happened I cannot get my old account back, I double checked that the e mail is correct, the password is also correct and yet it will not pull up my old account, instead it pulls up the account I created for my daughter. My old account has all the bands I like it was set up with pandora premium, I still get charged each month for my old account. I am at a loss, please help!!?!?!?!?&nbsp;</P> Mon, 27 Sep 2021 22:48:10 GMT Amandamckenney 2021-09-27T22:48:10Z https://community.pandora.com/t5/Account/Got-logged-out-and-now-cannot-get-my-old-account/m-p/77398#M7039 <P>I was having issues one day with my pandora so I had to do a full un install and re install my pandora app on my phone, since this has happened I cannot get my old account back, I double checked that the e mail is correct, the password is also correct and yet it will not pull up my old account, instead it pulls up the account I created for my daughter. My old account has all the bands I like it was set up with pandora premium, I still get charged each month for my old account. I am at a loss, please help!!?!?!?!?&nbsp;</P> Mon, 27 Sep 2021 22:48:10 GMT https://community.pandora.com/t5/Account/Got-logged-out-and-now-cannot-get-my-old-account/m-p/77398#M7039 Amandamckenney 2021-09-27T22:48:10Z https://community.pandora.com/t5/Account/Got-logged-out-and-now-cannot-get-my-old-account/m-p/77421#M7040 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/775743">@Amandamckenney</a>&nbsp;My guess is your old account is registered under an old email address, as the Pandora account connected to your Community profile shows no history of ever being upgraded.</P> <P>I have created a ticket with our support team for you.</P> <P>They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.</P> <P>Thanks for your patience in the meantime!</P> Tue, 28 Sep 2021 12:21:20 GMT https://community.pandora.com/t5/Account/Got-logged-out-and-now-cannot-get-my-old-account/m-p/77421#M7040 AdamPandora 2021-09-28T12:21:20Z