post Re: Moving to Mexico in Account

Listening internationally

Jgough — Tue, 07 Jul 2020 14:12:48 GMT

How do I listen to my premium account in Mexico. Says not available?

Re: Listening internationally

AdamPandora — Tue, 07 Jul 2020 15:26:18 GMT

@Jgough Nice to see you around the community. 👋🏽

Sadly, we can only legally offer Pandora services to listeners located in the United States at this time.

This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline.

Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world.

Thanks for your patience in the meantime.

Re: Listening internationally

Alfredo0217 — Wed, 09 Sep 2020 21:04:37 GMT

Well, let's work harder to get the respective license since there are many many people in Mexico wanting to contract the Pandora premium service and we cannot do it.

Re: Listening internationally

AJM — Fri, 02 Oct 2020 13:01:51 GMT

Would this also reign true for downloaded stations on mobile? I'm looking to go on a cruise when or if covid settles down and have no interest in paying millions for mobile data. Would I still be listen in that instance? (mobile data and wifi will be completely off)

You might be able to find a VPN that gives you an IP address in the US 🤐

mod edit: changed title for clarity

Re: Listening internationally

AlyssaPandora — Fri, 02 Oct 2020 13:08:54 GMT

Hi, @AJM. 👋

Thanks so much for posting on the Pandora Community! I'm happy to clarify.

Using VPNs:

Unfortunately, using a VPN while trying to stream Pandora is not currently supported.

We recommend checking if you can make an exception for Pandora in your VPN settings, or if you can safely disable any VPN connections while listening to Pandora. You may want to contact the support team of your VPN for further assistance.

Listening Internationally:

We can only legally offer Pandora services to listeners located in the United States at this time. If you are a Pandora Plus or Pandora Premium subscriber, you will be able to play your downloaded music while traveling outside of the country temporarily. This means you would be able to listen to Pandora on your future cruise. I would just recommend setting up offline and downloading everything prior to leaving.

Please note you will need to download your offline content prior to leaving our service area. Android users must also manually set the Pandora app to offline mode before leaving.
Also, your offline collection will be removed if you uninstall or sign out of the Pandora app, or if you are unable to re-establish a connection with Pandora via a Wi-Fi or mobile network within 30 days.

Keep in mind Pandora Premium subscribers can download Stations, Playlists, albums and songs for offline listening and Pandora Plus subscribers will be limited to only four stations.

I hope this information is helpful. 🎧

Moving to Mexico

Winnie — Sun, 01 Nov 2020 15:54:20 GMT

Hi,

I am moving to Mexico. Will my US account still work there, or do I need to cancel and set up a new one ? Thanks

Re: Moving to Mexico

AdamPandora — Sun, 01 Nov 2020 17:06:05 GMT

@Winnie I moved your post over to this existing thread: Listening internationally

Listening to Pandora outside of the US:

Cancelling your subscription:

If you'd like to cancel your subscription through Google Play, you can find steps on how to do so here: Cancel my Google Play-billed subscription or trial

Hope this helps!

Re: Moving to Mexico

ericmateos — Thu, 24 Dec 2020 02:42:05 GMT

I can help... IG ericmateos, I love Pandora too, even in México

Re: Listening internationally

ericmateos — Thu, 24 Dec 2020 02:43:20 GMT

I can help, IG ericmateos

Availability

Anthony07 — Sat, 09 Jan 2021 16:48:42 GMT

Why is pandora not available in the Bahamas ?

Re: Availability

AdamPandora — Sun, 10 Jan 2021 12:17:50 GMT

@Anthony07 I moved your post over to this existing thread: Listening internationally

Re: Listening internationally

amaunicorn — Tue, 04 May 2021 14:54:13 GMT

Would this be true for Pandora Plus or Premium?

Re: Listening internationally

AdamPandora — Tue, 04 May 2021 18:11:11 GMT

@amaunicorn Yes - this applies equally to free and paid accounts (both Pandora Plus and Pandora Premium), as well as Pandora on all computers and supported devices, including offline.

Hope this helps clarify!

Re: Moving to Mexico

robpayneiii — Fri, 15 Apr 2022 01:00:08 GMT

The only thing that is sad and sorry is the fact you not trying to negotiate a take it or leave it basic contract with us artist to reach out fans in other countries. It's a whole bunch of money for ethnic based music being left out because you too proud to open that market for us. Japan, The Uk, Germany, Italy, South America, Central America, the islands. That's crazy

Re: Listening internationally

robpayneiii — Fri, 15 Apr 2022 01:01:49 GMT

Oh I forgot the Netherlands. Wow all you worried about is America money but in reality it all spends

France

cliffc42 — Wed, 25 May 2022 14:45:15 GMT

Will pandora work in France?

Re: France

AdamPandora — Wed, 25 May 2022 15:22:33 GMT

@cliffc42 I moved your post over to this existing thread: Listening internationally

Using pandora overseas

Tanglefoot — Fri, 03 Jun 2022 11:50:03 GMT

I am moving to Africa. Will I still have access to Pandora?

Re: Using pandora overseas

AdamPandora — Fri, 03 Jun 2022 12:11:37 GMT

@Tanglefoot I moved your post over to this existing thread: Listening internationally

Using outside the USA

JBI — Thu, 07 Jul 2022 10:37:48 GMT

Sorry if this is a duplicate, I don’t see my first post.

Currently in France and Pandora will work on the countries cellular line, but if you switch to wifi at the hotel, it’s says Pandora won’t work in your country. That makes no sense to me. How can it work on a foreign country cellular network but won’t work on the free wifi?

Anyone have a fix?