https://community.pandora.com/t5/Account/Back-ground-noise/m-p/106265#M9515 <P>My music keeps shutting off due to back ground noise .</P><P>I've never had this issue before.&nbsp;</P> Tue, 09 Aug 2022 04:48:06 GMT Kbrooks721 2022-08-09T04:48:06Z https://community.pandora.com/t5/Account/Back-ground-noise/m-p/106265#M9515 <P>My music keeps shutting off due to back ground noise .</P><P>I've never had this issue before.&nbsp;</P> Tue, 09 Aug 2022 04:48:06 GMT https://community.pandora.com/t5/Account/Back-ground-noise/m-p/106265#M9515 Kbrooks721 2022-08-09T04:48:06Z https://community.pandora.com/t5/Account/Back-ground-noise/m-p/106275#M9517 <P><SPAN><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1122338">@Kbrooks721</a>&nbsp;Could you tell me a bit more about what is happening? What background noise are you referring to?</SPAN></P> <P><SPAN>Are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?</SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this. <span class="lia-unicode-emoji" title=":handshake:">🤝</span></SPAN></P> Tue, 09 Aug 2022 11:21:28 GMT https://community.pandora.com/t5/Account/Back-ground-noise/m-p/106275#M9517 AdamPandora 2022-08-09T11:21:28Z