post Re: Playlist Issue in Android

Android: Playlist plays music that isn't in the playlist

Mijomartinez — Mon, 11 Apr 2022 11:21:14 GMT

I have a Playlist playing music that is not in the playlist. My Playlist also says there's 39 songs in it, but I counted manually and there's only 25.

Re: Playlist Issue

AdamPandora — Sat, 09 Apr 2022 12:30:57 GMT

@Mijomartinez Could you tell me a bit more about what is happening?

What is the name of the playlist this is happening with?

Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Playlist Issue

Mijomartinez — Sat, 09 Apr 2022 14:53:33 GMT

Listening from Samsung S21 Android device on Verizon.

Playlist is called "Listen LATER". The playlist is playing music not on the playlist, primarily Ariana Grande, there's only one of her songs on the playlist yet many of her songs pop up on the playlist when listening.

Re: Playlist Issue

AdamPandora — Sat, 09 Apr 2022 16:22:31 GMT

@Mijomartinez Please send me a screenshot of an example the next time this happens.

Thanks again for all your help with this!

Re: Playlist Issue

Mijomartinez — Sat, 09 Apr 2022 18:10:03 GMT

Sent from my Verizon, Samsung Galaxy smartphone
Get Outlook for Android

Re: Playlist Issue

AdamPandora — Sat, 09 Apr 2022 17:58:13 GMT

@Mijomartinez In order to attach an image, you will need to open this Community thread in a web browser - you won't be able to attach an image via email.

You can edit your comment and attach an image as shown below:

Thanks again for working with me on this.

Re: Playlist Issue

AdamPandora — Sat, 09 Apr 2022 19:08:24 GMT

@Mijomartinez Thanks for adding that screenshot.

I took a look at your Listen LATER playlist and can see a number of tracks by Ariana Grande (including the one in your screenshot) are on that playlist:

I recommend deleting all of those tracks (along with any others that you don't want on that playlist).

Hope this helps!

Re: Playlist Issue

Mijomartinez — Sun, 10 Apr 2022 11:27:06 GMT

I can't delete them cause I can't see them on my playlist.

Page 2 of playlist

Page 3 of playlist

page 4, last of playlist

Re: Playlist Issue

AdamPandora — Sun, 10 Apr 2022 11:34:53 GMT

@Mijomartinez I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know if this resolves the issue of those tracks not appearing on your playlist.

Re: Playlist Issue

Mijomartinez — Sun, 10 Apr 2022 16:41:29 GMT

The clear data helped. Thank you Adam!

Re: Playlist Issue

AdamPandora — Mon, 11 Apr 2022 11:19:55 GMT

Always happy to help, @Mijomartinez.

Thanks for being a part of the Community!