Android: Won't Play

Jkr — Thu, 09 Jun 2022 16:32:15 GMT

My screen reads start listening but wont play.

Theres no higlighted area

mod edit: changed title for clarity

Re: Theres no higlighted area

AlyssaPandora — Thu, 09 Jun 2022 16:31:27 GMT

Hi there, @Jkr. 👋

Sorry to hear that you're having trouble listening from your device.

Let's try clearing the app data to see if this helps.

Clear data* for Pandora in your phone's settings.
- Press the menu key from the home screen on your device (not your Pandora app).
- Tap Settings.
- Tap Apps.
- Select Pandora.
- Tap Clear data from the storage details page (you may have to tap Storage to see that option).
Return to the Pandora app, and log back into your account after completing the above steps.

Keep in mind that the steps for each Android device are slightly different. If you have a Pixel, you can find helpful steps here.

You'll need to sign into your account again after performing these steps. Let me know how it goes. 🎧

*Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know.

post Re: Theres no higlighted area in Android

Android: Won't Play

Re: Theres no higlighted area