post Re: Music keeps turning off in Android

Music keeps turning off

KBug — Sat, 05 Nov 2022 02:29:19 GMT

As soon as I start to play a station it cuts out and when I go back thw song changes help.

Re: Music keeps turning off

AdamPandora — Sat, 05 Nov 2022 11:28:33 GMT

@KBug Could you tell me a bit more about what is happening?

What exactly do you mean when you say the station cuts out? Does it randomly pause on its own?

Also, when you say you go back the song changes, what are you coming back from? Are you leaving the app, and then when you come back to it, your station skips to a new song?

Lastly, are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Music keeps turning off

Marmango93 — Fri, 02 Dec 2022 22:01:30 GMT

@KBugEach time I turn on my Pandora it only lasts about a minute and then it just shuts of

Re: Music keeps turning off

AdamPandora — Sat, 03 Dec 2022 12:18:24 GMT

@Marmango93 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝