Android: Missing Texts / Calls when Listen to Pandora

monkfunk — Fri, 31 Mar 2023 16:17:47 GMT

Always miss text and calls while pandora is playing. Can't find override on my android

mod edit: changed title for clarity

Re: Android: Missing Texts / Calls when Listen to Pandora

AlyssaPandora — Fri, 31 Mar 2023 16:20:36 GMT

Thanks for reporting your experience. Let's try running through some troubleshooting steps to see if it corrects the issue.

Clearing Pandora App Data:

From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*

Open your device Settings
Tap Apps
Scroll down to find Pandora
Select Storage
On the storage details page tap Clear Data.

Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device.

Please note that you will be asked to log into your account after completing these steps.

*Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know.

Device Details:

If you still have trouble, can you send over a bit more info about your device?

Model:
Carrier:
Android version (Settings > About Phone):
Build number (Settings > About Phone):
Android Security Patch Level, if noted on your device (Settings > About Phone):
Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thank you and let me know what you can find out. 🎧

post Re: Android: Missing Texts / Calls when Listen to Pandora in Android

Android: Missing Texts / Calls when Listen to Pandora

Re: Android: Missing Texts / Calls when Listen to Pandora