post Android: Sonos Connection Failed Error in Android

Android: Sonos Connection Failed Error

megak23d — Fri, 12 May 2023 17:03:17 GMT

I can't play Pandora for more than a few songs before I get this message "Connection failed". It only happens with Pandora. I have Spotify and no problems. Same with Amazon. I was hoping switch to Pandora paid because I like the Stations feature better than Spotify but **ahem** this app is buggy. Other than the connection failure, the lyrics are almost always screwed up.

mod edit: changed title for clarity

Re: Sonos Connection failed!

TannerPandora — Fri, 12 May 2023 00:04:17 GMT

Hi @megak23d!

Can you share a screenshot of the message you get when the connection fails? You can add your screenshot directly into this thread - just be sure to do it from a computer or mobile device. Replying to a notification email will only post text, not pictures.

Are you casting from your Android to your Sonos?
- If yes, can you let me know your Android OS and Pandora version.
Do you receive the message when connected through the Pandora app, the Sonos app, or both?

Re: Sonos Connection failed!

megak23d — Fri, 12 May 2023 11:14:04 GMT

Galaxy S22+ Android V13

Pandora 2303.2. 1

Casting from Android to Sonos. Have three speakers. Beam 2 and two others. One is the Move. I get the message on both the Pandora app and the Sonos app when playing Pandora through the Sonos app.

Thanks