post Re: When I hit "play" button nothing happens in Android

When I hit "play" button nothing happens

MrEfferson — Mon, 30 Dec 2019 14:36:57 GMT

Same thing here. But it wasn't on everything, just "some" songs. I thought it might be a licensing issue that pandora cant/won't play certain artists, labels, etc.. This is on my App. Before and after I've had it on different phones.

Re: When I hit "play" button nothing happens

AdamPandora — Mon, 30 Dec 2019 14:39:00 GMT

@MrEfferson I moved your post to the Android space to keep the community tidy.

Could you tell me a bit more about what is happening? If you are on a device, what is the make and model (and carrier, if applicable)?

Is there an error message when you attempt to play music on your phone? If so, what does it say?
Can you provide me with a screenshot/screen recording of what you're seeing?

Thanks for your help with this.

Re: When I hit "play" button nothing happens

OtisA3 — Fri, 31 Jan 2020 23:19:36 GMT

I happens to me all the time. I try to restart it but nothing happens. Its like you press the play button and nothing happens at all

Re: When I hit "play" button nothing happens

AlyssaPandora — Sat, 01 Feb 2020 12:35:31 GMT

Hey, @OtisA3. 👋

Sorry to hear that you're experiencing the same issue.

Would you mind trying out these steps to see if it helps with your issue?

Let me know how it goes. 📲

Re: When I hit "play" button nothing happens

Geraldking — Mon, 08 Jun 2020 17:45:26 GMT

Attempting to communicate with Pandora service dept. has been very fraustrating experience

Re: When I hit "play" button nothing happens

AlyssaPandora — Mon, 08 Jun 2020 18:17:39 GMT

Hey there, @Geraldking. 👋

I'm very sorry for the continued trouble you've experiencing. I do see that you contacted our User Support team via email.

Someone has reached back out to you via email to offer further assistance. If you don't see the email yet, please check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this process! 🎧

Re: When I hit "play" button nothing happens

84yorocker — Sun, 09 Mar 2025 23:06:59 GMT

Same here

84yorocker

Re: When I hit "play" button nothing happens

AdamPandora — Mon, 10 Mar 2025 13:53:07 GMT

@84yorocker Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

If you are on a device, what is the make and model (and carrier, if applicable)?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: When I hit "play" button nothing happens

84yorocker — Mon, 10 Mar 2025 14:45:04 GMT

I am with Spotify premium. You did not provide the
help I needed, I got frustrated and found a simple solution to my music.