post Re: Won't play on cellular data in Android

Android: Won't play on Cellular Data

dinht123 — Thu, 03 Aug 2023 16:53:09 GMT

Android device stops playing over cellular data. Works fine with wifi. Any idea how to fix it?

Re: Android: Won't play on Cellular Data

AlyssaPandora — Wed, 01 Nov 2023 15:35:19 GMT

Hey there, @dinht123. 👋

Please try the following steps from your Android mobile phone:

Go to your Android Settings.
Tap on Network & Internet, then tap Data Usage off and back on.
Finally, confirm Mobile Data is toggled on.

If you continue to have trouble, I would recommend running through some basic troubleshooting steps: Android Troubleshooting

Let me know if this helps! 🎧

Re: Won't play on cellular data

discndeb21306 — Mon, 31 Jul 2023 20:08:16 GMT

Did not. For some reason I can't get my Samsung fe20 to use data when out of wifi range

Re: Android: Won't play on Cellular Data

AlyssaPandora — Thu, 03 Aug 2023 16:54:53 GMT

Hey, @discndeb21306. 👋

Sorry to hear that you're having trouble with this.

Let's try running through some basic troubleshooting to see if this helps resolve the issue you're encountering: Android Troubleshooting

Feel free to let me know if this helps. 🎧

Re: Not Working on Mobile Data, Only on WiFi

domdemase — Mon, 30 Oct 2023 19:45:59 GMT

recently upgraded my verizon wifi modem and lost my ability to take pandora mobile on an lg journey on family mobile (walmart) in ford sync

Re: Android: Won't play on Cellular Data

AlyssaPandora — Wed, 01 Nov 2023 15:36:40 GMT

Hi there, @domdemase. 👋

Sorry to hear that you're having trouble with this. I moved your post over to this existing thread to keep the community space organized: Android: Won't play on Cellular Data

Please check out the accepted solution for this thread and let me know if you continue to have trouble. 🎧

Re: Android: Won't play on Cellular Data

nadinetrahan — Fri, 03 Nov 2023 17:17:26 GMT

I have the same problem with my Samsung and this did not fix it. I will need to cancel my premium account if there is no fix, so please let me know. Thanks.

Re: Android: Won't play on Cellular Data

mrcs — Sun, 17 Nov 2024 14:15:45 GMT

I have the same problem with my Samsung A15. I've been playing Pandora on cellular for years. A month ago it stopped - will only play on wifi. None of the troubleshooting steps fixed it.

Re: Android: Won't play on Cellular Data

AdamPandora — Mon, 18 Nov 2024 16:19:05 GMT

@mrcs I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Re: Android: Won't play on Cellular Data

mrcs — Thu, 21 Nov 2024 12:44:50 GMT

The support team has been extremely slow to respond and only offer the canned troubleshooting steps. This has been ongoing for weeks now with no resolution.