post Re: Unable to Apply Thumb Feedback in Android

Android: Unable to Apply Thumb Feedback

skullyblue — Tue, 10 Oct 2023 20:04:31 GMT

Why is it impossible to thumbs up a certain song or artist?

mod edit: changed title for clarity

Re: Unable to Apply Thumb Feedback

AlyssaPandora — Fri, 12 Mar 2021 18:12:27 GMT

You won't be able to apply a Thumbs Up to an individual artist. However, you should be able to use your 👍👎 for songs when listening from a station.

Looks like you've enabled a few complimentary sessions of Premium Access.

Does this happen when you're in the free session of Premium?

In the meantime, could you send over a screenshot of what you're experiencing?

To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Let me know. 🎧

Re: Unable to Apply Thumb Feedback

skullyblue — Thu, 31 Aug 2023 15:56:46 GMT

I never thumbed up this rap song by blocboy jb 🤗

Re: Unable to Apply Thumb Feedback

TannerPandora — Thu, 31 Aug 2023 20:31:33 GMT

Hi @skullyblue!

Can you tell me which station the song is thumbed up on? I took at your recently played station and didn't see it. I'll be able to take a closer look at the station.

Thanks for the help.

Re: Unable to Apply Thumb Feedback

skullyblue — Fri, 01 Sep 2023 20:40:12 GMT

I don't think it's on any station it is in my likes tho.

Re: Unable to Apply Thumb Feedback

AdamPandora — Sat, 02 Sep 2023 11:31:52 GMT

@skullyblue Can you please send over a screenshot of where you are seeing that track in your likes?

Thanks again for working with us on this.