post Re: Playlists not loading in Android

Android: Transferring Downloads to New Phone

jmoe2go — Wed, 20 Dec 2023 16:50:09 GMT

I bought a new phone and my Playlist and downloads did not appear when I signed in to my account

mod edit: changed title for clarity

Re: Playlists not loading

AlyssaPandora — Wed, 20 Dec 2023 16:49:21 GMT

Hi there, @jmoe2go. 👋

Thanks so much for posting about this.

Your offline stations and downloads are device-specific. For example, if you have offline tunes downloaded on a Samsung phone - your offline stations / downloads won't be the same on an iPad device.

This also means with Pandora Premium, you would need to manually download your offline content again on your new device.

If you're interested in having your downloads automatically restored, I would recommend checking out this existing idea. You can upvote this request by clicking on the 💙 icon.

Downloading with Premium:

Your three most popular stations (along with Thumbprint Radio) will automatically download for you to access in Offline Mode. If you have not yet added Thumbprint Radio, please let me know.

As a Pandora Premium subscriber, if you'd like to download content for offline listening, you can tap the icon with the arrow pointing downward.
- This can be found on station, album and playlist pages, or, to download a track, tap the three dots on the Now Playing screen.
- Keep in mind, this button will only appear for eligible tracks.
If you change your mind during any point of the downloading process, simply tap the download button again, and we'll stop and delete any downloaded content.
If you lose connection while downloading, we'll save your spot with your partially downloaded playlists, albums and stations. The next time you gain a signal, we'll attempt to complete the download process for you.

I hope this information is helpful. 🎧

Downloaded music gone after cell swap

JasonAlvarez — Thu, 18 Jul 2024 20:10:59 GMT

I just recently upgraded my cell phone, Both previous and newer cell phone are androids, both samsung. I used Samsung Smart Switch to transfer Everything from the old phone to the new phone. Pandora transferred Fine, but when I logged in, It had all of my likes and station's, but none of the songs I had downloaded previously. I Spend a lot of time on airplanes. And areas with no reception, so I rely heavily on listening to my downloaded music, Through pandora, in offline mode.

I Still have the old phone, is there A Way I can get the downloaded songs from there to my new phone without having to re-download all of them on the new phone one at a time?

Thank you for your time

Re: Downloaded music gone after cell swap

AlyssaPandora — Wed, 31 Jul 2024 14:18:57 GMT

Hey there, @JasonAlvarez. 👋

Thanks for visiting the Pandora Community.

I moved your post over to this existing thread: Android: Transferring Downloads to New Phone

Your offline stations and downloads are device-specific. This would require you to redownload your offline content on your new device.

Please check out the accepted solution for the thread. 🎧