Shuts down / disconnects during listening sessions

lindac1950 — Tue, 21 Jan 2020 14:17:23 GMT

I click on Pandora n then the station I want to listen to, the station will play for awhile then it will stops n I will have to restart the station again n then it will stop n I will have to restart. HELP! Thank You Linda

Moderator Edit: Edited title for clarity

Re: Shouts down or disconnects

AlyssaPandora — Tue, 21 Jan 2020 14:15:01 GMT

Hey, @lindac1950. 👋

Sorry to hear that you're having trouble listening to your stations from your Android device.

Are you receiving any error messages? If so, what exactly does it say?
How long are you listening before the Pandora app stops playing?
Are you in another app on your phone when this happens?
What is the make and model of your mobile device?

If you haven't already, I would recommend trying out these steps to see if it helps with the issue you're experiencing.

Let me know. 📲

post Shuts down / disconnects during listening sessions in Android

Shuts down / disconnects during listening sessions

Re: Shouts down or disconnects