post Android: Artists lists gone with new phone in Android

Android: Artists lists gone with new phone

WVN1955 — Tue, 09 Apr 2024 13:38:53 GMT

I just set up my new phone with Pandora. It doesn't look like my old phone. Things are missing like my albums, artist lists etc. I have never had a problem when transferring to a new phone in the past. What has changed?

mod edit: changed title for clarity

Re: New Phone- artist lists gone?

TannerPandora — Thu, 04 Apr 2024 19:04:44 GMT

Hi @WVN1955

Welcome to community!

Are you still having trouble? I checked your account and see that you have made some recent changes. Were you able to retrieve your albums and artist list?

Re: New Phone- artist lists gone?

Pioneerwoman — Thu, 18 Apr 2024 22:13:36 GMT

Yes the Pandora icon is gone and I can't even find it I can't even get Google to bring it up.

Re: Android: Artists lists gone with new phone

AlyssaPandora — Fri, 19 Apr 2024 14:31:07 GMT

Hey, @Pioneerwoman. 👋

Sorry to hear you're having trouble locating the Pandora app.

First, let's make sure the app has been downloaded to your Android device.
You can check this by visiting this page.
If you see an Open option, that means the app is currently on your device. From here, you can tap Open to be redirected to the app.
Alternatively, you can return to your home screen, then tap the App Drawer icon. The Pandora app will be present within this collection.

Let me know how it goes. 🎧