post Re: Android: Bluetooth controls no longer work in Android

Android: Bluetooth controls no longer work

Phillip_faugno — Mon, 08 Jan 2024 19:34:37 GMT

I typically use shokz Bluetooth devices to listen to pandora.recently pandora has started to ignore commands from the headsets which are supposed to be able to start/stop and skip songs.at first I thought it was my headset buy ive been able to verify it is neither a fault or low battery(I have 3 headsets).

Even checked if pandora had an update pending but none are shown.

Any help?

mod edit: changed title for clarity

Re: Pandora does not always respond to bluetooth device

AlyssaPandora — Mon, 08 Jan 2024 19:33:45 GMT

Hi there, @Phillip_faugno. 👋

Thanks for your post.

My first recommendation would be to try repairing your headphones to see if that changes anything. Sometimes a fresh connection can do the trick. You can also try clearing the app data to see if that helps. You can find those steps here: Android Troubleshooting

If the issue continues, I can share your experience and feedback with the appropriate party on my end. It's helpful to know:

Model:
Carrier:
Android version (Settings > About Phone):
Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
Are you connected to Wi-Fi or cellular data when this is happening?

I hope this helps. Let me know. 🎧

Re: Android: Bluetooth controls no longer work

Riless44 — Wed, 10 Apr 2024 23:06:49 GMT

I 2nd this. Pandora just keeps playing when press pause. It also no longer shows up on my screen when I swipe down a lot of the times, but the music is still playing.

Re: Android: Bluetooth controls no longer work

AlyssaPandora — Thu, 11 Apr 2024 16:03:02 GMT

Hi there, @Riless44. 👋

Thanks for sharing your experience on this thread. I'd like to gather more details to share on your behalf.

Would you mind providing additional info?

What is the make and model of the Bluetooth device you're using?
- Phone make and model:
- Carrier:
- Android version (Settings > About Phone):
Does this issue also occur when you aren't using a Bluetooth device?
Are your controls grayed out when this happens?
Have you encountered any error messages? If so, what exactly does it say?

Thanks for your help with this. 🎧

Re: Android: Bluetooth controls no longer work

Kryates93 — Wed, 24 Apr 2024 17:00:25 GMT

Hello,

Did anyone find a solution here? When I pause pandora using my shokz open fit headphones the music continues even though app says paused. When this happens the app won't allow interaction until next song or I force close.

I have t-mobile, galaxy s23+, I only listen on bluetooth, no the controls aren't grayed out, they just don't respond. No error messages

Re: Android: Bluetooth controls no longer work

TannerPandora — Wed, 24 Apr 2024 17:26:10 GMT

Hi @Kryates93

Welcome to community! Sorry to hear you're having this experience.

I'm happy to pass this along to our engineering team. Can you please confirm the following:

Android OS:
Pandora version:

Thank you!

Re: Android: Bluetooth controls no longer work

Kryates93 — Wed, 24 Apr 2024 17:32:48 GMT

2403.1

Sent from my T-Mobile 5G Device
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