Android: "Profile couldn't be found" error

sblairny — Mon, 22 Apr 2024 14:08:24 GMT

In NY Long Island my profile couldn't be found and I had to use offline mode. No channels worked "live" aka not on offline mode. Anyone else have this outage??

3/19 system down all day?

mod edit: changed title for clarity

Re: 3/19 system down all day?

AlyssaPandora — Mon, 22 Apr 2024 14:07:32 GMT

Hey there, @sblairny. 👋

Thanks for reporting your experience with the Pandora app recently. Sorry to hear that happened recently.

Are you still having trouble with accessing Pandora without being in offline mode?

If so, could you provide more details about your device?

Model:
Carrier:
Android version (Settings > About Phone):
Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
Were you connected to Wi-Fi or cellular data when this was/is happening?

Let me know. 🎧

post Android: "Profile couldn't be found" error in Android

Android: "Profile couldn't be found" error

Re: 3/19 system down all day?