post Re: Android Tablet: Pandora crashes at launch in Android

Android Tablet: Pandora crashes at launch

Joyfulliving — Tue, 28 May 2024 22:12:51 GMT

I have a new Android 12 no frills tablet installed in my infrared sauna. I downloaded the app, signed in and selected a play list. It will not play, it crashes everytime I open the app. I have tried clearing the data and battery optimization troubleshooting

Moderator Edit: Changing title for clarity

Re: Android Tablet: Pandora crashes at launch

TannerPandora — Tue, 28 May 2024 22:16:07 GMT

Hi @Joyfulliving

Welcome to community!

Sorry to hear you're having trouble with your Android tablet. It sounds like you've already tried some troubleshooting steps. Unfortunately, I don't believe any additional steps I could offer would resolve this for you immediately.

I'm happy to pass this along to our engineering team for further review. Can you please confirm the following info:

Make and model of your tablet
OS version:
Pandora version:
- If Pandora won't stay open, you can use the following steps: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Thanks for the help!

Re: Android Tablet: Pandora crashes at launch

Joyfulliving — Fri, 31 May 2024 17:53:57 GMT

I sent an email with attachments. Did you receive it?

This is used in a commercial sauna. I paybfor a subscription to be able to play on multiple devices. I currently have to use spotify in this unit.

app details

tablet details

Re: Android Tablet: Pandora crashes at launch

TannerPandora — Fri, 31 May 2024 17:56:30 GMT

Hi @Joyfulliving

Thanks for providing those details.

I've gone ahead and passed this along to our engineering team. Thanks for your patience in the meantime.

Re: Android Tablet: Pandora crashes at launch

Joyfulliving — Wed, 05 Jun 2024 12:15:23 GMT

Any updates?

Re: Android Tablet: Pandora crashes at launch

Joyfulliving — Mon, 17 Jun 2024 21:40:21 GMT

Seems know has a fix for my issue and no word from Pandora. I will be
canceling my paid subscription and moving to Spotify for my business

Debbie Shadden

Moderator Edit: Personal Information