post Re: Android: Getting Set Up on New Phone in Android

Android: Getting Set Up on New Phone

Sharon — Wed, 18 Aug 2021 16:46:54 GMT

I just upgraded to a Samsung Galaxy S10. Pandora still works on my S7 but I cannot get it to work on my new phone. Before I mess things up I would like some guidance. Does it only work on only one phone at a time? I can't take my music with me until I get this resolved. Thanks! Sharon

Re: new phone

TannerPandora — Sat, 12 Oct 2019 18:03:19 GMT

Hi @Sharon Pandora accounts follow the email address, not the device. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

However, you won't be able to listen to that same Pandora account on multiple devices at the same time.

Can you tell me a little bit more about what is happening when you try to use your new phone? Are you receiving an error message? If you're able to take a screenshot of what you're seeing, that would be great.

Thanks for posting to community! 🎧

Re: new phone

Sharon — Sat, 12 Oct 2019 18:16:56 GMT

Thanks @TannerPandora for the quick response. We got it working! I now have my music wherever I go regardless of the device. I love it!

Re: new phone

TannerPandora — Sat, 12 Oct 2019 18:25:52 GMT

Glad to hear it @Sharon 🎉 Enjoy the tunes and we hope to see you around community more! 🎧

How do I get Pandora on my new phone?

DBLUD — Sat, 11 Sep 2021 11:14:28 GMT

How do i get pandora on my mobile phone

Moderator Edit: Edited title for clarity

Re: How do I get Pandora on my new phone?

AdamPandora — Sat, 11 Sep 2021 11:16:16 GMT

@DBLUD Since you are posting in the Android space, I assume you have a new Android phone that you would like to use Pandora on.

To install Pandora on your Android device, follow this link to the Google Play store from the device.

Once the Pandora page opens in the Google Play Store, select Install.

You can then sign in using the email address and password associated with your Pandora account.

Happy listening!

Re: Android: Getting Set Up on New Phone

Rezeye — Mon, 07 Aug 2023 14:51:43 GMT

I can't listen to any downloaded songs while offline , thinking about switching to a different platform

Re: Android: Getting Set Up on New Phone

AlyssaPandora — Mon, 07 Aug 2023 15:32:59 GMT

Hey there, @Rezeye. 👋

Thanks for posting about your experience. Sorry to hear that you're having trouble with your offline tunes.

I'd like to gather a few more details about what's happening:

Could you confirm whether you're using a new mobile device?
What happens when you attempt to listen to your offline songs?
Also, are your songs downloaded already and won't play in offline mode? Or, are you having trouble downloading them to listen offline?
Have you received any error messages? If so, what exactly does it say?

Something to note: Your offline tunes are device-specific. This also means with Pandora Premium, you would need to manually download your offline content again on your new device.

The more details you provide, the better equipped I'll be to help with troubleshooting. I look forward to hearing back soon. 🎧

Re: Android: Getting Set Up on New Phone

BigBM — Fri, 12 Jul 2024 13:02:22 GMT

how to get pandora to recognize mynew phone number on my cell phone

Re: How to set-up Pandora on a new phone

TannerPandora — Thu, 11 Jul 2024 16:31:35 GMT

Hi @BigBM

Welcome to community!

Pandora follows the email address that you used when signing up for an account, not the phone number.You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password.

Let me know if you need further assistance with logging in.