post Android: Playlists created on web do not show in mobile app in Android

Android: Playlists created on web do not show in mobile app

grundyunderhill — Wed, 23 Oct 2024 12:52:28 GMT

I've had a Pandora subscription since 2019. Very few problems for the most part.

But the last few days, any new playlist I create does not show up on the Android app. I've tried clearing data, re-installing the app, restarting my phone, etc.

I thought maybe there is some upper limit to the number of playlists it can handle, since I do have quite a lot. But even after deleting some older ones, it still refuses to display my latest.

Any ideas?

Couple more observations:

I just tried creating a new playlist from within the mobile app, and that works fine.
I can also edit an older playlist via desktop browser, and the changes sync to mobile with no problem.

So it's only playlists created via desktop browser during the past 3 to 4 days which won't appear in mobile. (And I know they haven't been deleted, because they are still visible in desktop.)

Moderator Edit: Merged comments, Edited title for clarity

Re: newer playlists do not show in Android app

AdamPandora — Wed, 23 Oct 2024 12:51:03 GMT

@grundyunderhill What are the names of the playlists that do not appear in the Android app?

Let me know.

Re: Android: Playlists created on web do not show in mobile app

grundyunderhill — Wed, 23 Oct 2024 19:43:09 GMT

@AdamPandora, thx for the response. Here are the ones which do not appear:

* BORNE again, #3: "on up the mountain"
* BORNE again (concat)
2024.w44

Re: Android: Playlists created on web do not show in mobile app

AdamPandora — Thu, 24 Oct 2024 18:02:45 GMT

@grundyunderhill Thanks for following up, with that information.

Please try signing out of the app, and signing back in.

If that does not resolve the issue, can you send over a bit more info about your device?

Model:
Carrier:
Android version (Settings > About Phone):
Build number (Settings > About Phone):
Android Security Patch Level, if noted on your device (Settings > About Phone):
Pandora version:
- If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
- If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know what you can find out.

Re: Android: Playlists created on web do not show in mobile app

grundyunderhill — Mon, 28 Oct 2024 01:17:33 GMT

@AdamPandora, sorry for the slow response. I had tried signing out and back in again before, but at your suggestion did so again. At first, it appeared to make no difference.

But then I tried searching for the missing playlists by name, and they did come up in search. After playing and/or downloading them from search results, they appear at the top of my playlists view as expected. So, still no idea why they didn't sync automatically, but at least I have a viable workaround.

Many thanks for your help!

Re: Android: Playlists created on web do not show in mobile app

AdamPandora — Mon, 28 Oct 2024 13:31:05 GMT

@grundyunderhill Glad to hear that resolved the issue for you.

Thanks for being a part of the community!

Re: Android: Playlists created on web do not show in mobile app

mokie — Thu, 10 Apr 2025 02:57:46 GMT

For anyone else who wound up here looking for a solution to this weird syncing problem: on your Profile, where it shows how many playlists you have, clicking that will give you a list of ALL your playlists. It doesn't flesh out the collection or fix the issue, but at least you can get to your music.