Music keeps pausing

Frances1985 — Thu, 21 Nov 2024 21:58:52 GMT

My music on my playlist keeps pausing for no reason I pay for my subscription and it's very annoying how do I fix it?

Re: Music keeps pausing

AdamPandora — Fri, 22 Nov 2024 14:23:34 GMT

@Frances1985 Sorry to hear about the trouble.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs:

Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
Does this only happen when listening to your custom playlists, or also when listening to stations or podcasts?
Are you connected to Wi-Fi or cellular data?
- If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
Are you using a Bluetooth connection?

Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

Thanks for your help!