post Re: New phone in Android

Android: Unable to download app on new phone

RankingJeffT — Mon, 03 Feb 2025 14:32:20 GMT

Old phone is still active but not available to me. I want to activate a Pandora acct on my new phone and turn it off on the oild one that I don't have access to. What can I do? Pandora won't let me download the app on my new phone

Moderator Edit: Edited title for clarity

Re: New phone

AdamPandora — Mon, 03 Feb 2025 14:31:47 GMT

@RankingJeffT To clarify, did you still need help with this?

It looks like you were able to sign into a new Android device shortly after posting this message the other day.

Let me know.

Re: New phone

RankingJeffT — Mon, 03 Feb 2025 15:56:01 GMT

Yes ... Thank you

Re: New phone

AdamPandora — Mon, 03 Feb 2025 16:24:46 GMT

@RankingJeffT Thanks for following up.

To clarify, are you still having trouble installing the Pandora app to your new phone?

Let me know.

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Signing out of Pandora on your old phone:

To remove that device from your account:

From a web browser (on a computer), go to pandora.com and log in to your account.
Then click your Profile in the top right corner of the page and select Settings.
Scroll down to the bottom of the page and click on Log out of all other devices.
Enter your password and press Log Out.
If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished.

If you don't have access to a computer or require further assistance, let us know!