post Downloaded the app but still can't get the sound to activate! in Android https://community.pandora.com/t5/Android/Downloaded-the-app-but-still-can-t-get-the-sound-to-activate/m-p/191760#M18536 <P>I have not been able to get the sound to play. What do I need to do?</P> Tue, 18 Nov 2025 20:51:53 GMT musicdiva 2025-11-18T20:51:53Z Downloaded the app but still can't get the sound to activate! https://community.pandora.com/t5/Android/Downloaded-the-app-but-still-can-t-get-the-sound-to-activate/m-p/191760#M18536 <P>I have not been able to get the sound to play. What do I need to do?</P> Tue, 18 Nov 2025 20:51:53 GMT https://community.pandora.com/t5/Android/Downloaded-the-app-but-still-can-t-get-the-sound-to-activate/m-p/191760#M18536 musicdiva 2025-11-18T20:51:53Z Re: Downloaded the app but still can't get the sound to activate! https://community.pandora.com/t5/Android/Downloaded-the-app-but-still-can-t-get-the-sound-to-activate/m-p/191761#M18537 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/149078">@musicdiva</a>&nbsp;Sorry to hear about the trouble.</P> <P>Could you explain what's happening in more detail? The more information you can provide, the better I can help.</P> <P>When this issue occurs:&nbsp;</P> <UL> <LI>Does the app appear to show music is playing, however there is no sound? Or is the issue that when you launch the app and select something to listen to, the play button is unresponsive?</LI> <LI>Are you listening to a station, album, playlist, or podcast?&nbsp;</LI> <LI>Are you connected to Wi-Fi or cellular data? <UL> <LI>&nbsp;If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?</LI> </UL> </LI> <LI>Are you using a Bluetooth connection?</LI> <LI>Are you only experiencing this issue with Pandora, or with all streaming apps?</LI> </UL> <P><BR />Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:</P> <UL> <LI>Model:</LI> <LI>Android version (Settings &gt; About Phone &gt; Android version):</LI> <LI>One UI version: (Settings &gt; About Phone &gt; Software information):</LI> <LI>Pandora version (Settings &gt; Applications &gt; Manage Applications &gt; Find Pandora):</LI> </UL> <P><BR />Thanks for your help!</P> Tue, 18 Nov 2025 21:11:31 GMT https://community.pandora.com/t5/Android/Downloaded-the-app-but-still-can-t-get-the-sound-to-activate/m-p/191761#M18537 AdamPandora 2025-11-18T21:11:31Z