Android: Error Loading on Motorola

michellejanae97 — Tue, 14 Apr 2026 16:09:44 GMT

There is a loading error on my device.. won't play.. says error loading.. I have a cell phone Motorola device name ( moto g power - 2025 ). Thank you

Moderator Edit: Changing title for clarity

Re: Android: Error Loading on Motorola

TannerPandora — Tue, 14 Apr 2026 16:18:02 GMT

Welcome to community!

I created a new thread for your post. The previous thread is for specific device that are in-home, like TV, AC receivers, certain speaker systems.

To confirm, are you receiving the error message directly on your phone, or when connected to another device?

Couple of more questions:

Are you connected to a cellular network or WiFi
Can you share a screenshot of what you're seeing on your phone. You can include pictures directly here on community. This is best done on a web or mobile browser. You won't be able to add pictures through email.

In the meantime, lets start some troubleshooting by clearing the cache and app data on your phone for Pandora.

Please note that you will be asked to log into your account after completing these steps.

Let me know how it goes!