Android: App won't load

NhMountainman — Wed, 29 Apr 2026 16:12:45 GMT

Pandora App won't load as of 4-10-26

My Pandora App won't load on my Samsung, started as very slow loading/ long time between songs in early April then about April 12 2026 won't load at all - tried everything recommended( clear cache, uninstalled/ reinstalled, on both Google Play and Galaxy store) not sure what is going on, is the only App I am having problems with so isnt my Wi-Fi - any solutions ? I heard that Pandora did some changes around April 1 of this year so maybe a gliche

Re: Android: App won't load

AdamPandora — Wed, 29 Apr 2026 16:14:04 GMT

@NhMountainman Hi there! Thanks for reaching out—I’m sorry to hear your Pandora app has been giving you trouble.

I’ve enabled a trace on your account to help us take a closer look at what’s happening behind the scenes. For this to capture the right details, could you please run through the troubleshooting steps once more while we’re in contact?: Troubleshooting for Android Devices

If the issue continues after that, I’d really appreciate a bit more detail so I can dig deeper:

Can you confirm if this also happens while on cellular data?
Are you connected to Bluetooth when this occurs?
Do any error messages appear when the app fails to load? If so, what do they say?
Can you please send me a screenshot of what you are seeing?

Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

Model:
Android version (Settings > About Phone > Android version):
One UI version: (Settings > About Phone > Software information):
Pandora version (Settings > Applications > Manage Applications > Find Pandora):

Once I have that info, I’ll be able to take a much closer look and help get things working again.

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Android: App won't load

Re: Android: App won't load