Samsung tablet freezes on blue start screen

jandj — Fri, 02 Oct 2026 16:48:14 GMT

samsung tablet frozen on blue get started screen. just subscribed to premium

Moderator Edit: Edited title for clarity

Re: Samsung tablet freezes on blue start screen

AdamPandora — Fri, 02 Oct 2026 16:56:10 GMT

@jandj I moved your post over to the Android space since it sounds like this issue is only happening on your Samsung tablet.

A trace has been enabled on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices

Let me know if you continue to experience issues with this.