https://community.pandora.com/t5/Android/Pandora-keeps-cutting-off/m-p/211446#M19115 <P data-aura-rendered-by="103:5590;a"><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2239106">@ric3allgood68g</a>&nbsp;Sorry to hear about the trouble.</P> <P data-aura-rendered-by="103:5590;a">Could you explain what's happening in more detail? The more information you can provide, the better I can help.</P> <P data-aura-rendered-by="103:5590;a">When this issue occurs:&nbsp;</P> <UL data-aura-rendered-by="103:5590;a"> <LI>When you say Pandora keeps cutting off, is the issue that the music stops? Or is the issue that the app crashes completely and you are taken back to your phone's home screen?</LI> <LI>Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?</LI> <LI>Are you listening to a station, album, playlist, or podcast?&nbsp;</LI> <LI>Are you connected to Wi-Fi or cellular data? <UL> <LI>&nbsp;If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?</LI> </UL> </LI> <LI>Are you using a Bluetooth connection?</LI> </UL> <P data-aura-rendered-by="103:5590;a"><BR />Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:</P> <UL data-aura-rendered-by="103:5590;a"> <LI>Model:</LI> <LI>Android version (Settings &gt; About Phone &gt; Android version):</LI> <LI>One UI version: (Settings &gt; About Phone &gt; Software information):</LI> <LI>Pandora version (Settings &gt; Applications &gt; Manage Applications &gt; Find Pandora):</LI> </UL> <P data-aura-rendered-by="103:5590;a"><BR />Thanks for your help!</P> Fri, 16 Oct 2026 14:32:05 GMT AdamPandora 2026-10-16T14:32:05Z https://community.pandora.com/t5/Android/Pandora-keeps-cutting-off/m-p/211410#M19114 <P>No I'm straight on Pandora and it keeps cutting off&nbsp;</P> Fri, 16 Oct 2026 14:32:20 GMT https://community.pandora.com/t5/Android/Pandora-keeps-cutting-off/m-p/211410#M19114 ric3allgood68g 2026-10-16T14:32:20Z https://community.pandora.com/t5/Android/Pandora-keeps-cutting-off/m-p/211446#M19115 <P data-aura-rendered-by="103:5590;a"><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/2239106">@ric3allgood68g</a>&nbsp;Sorry to hear about the trouble.</P> <P data-aura-rendered-by="103:5590;a">Could you explain what's happening in more detail? The more information you can provide, the better I can help.</P> <P data-aura-rendered-by="103:5590;a">When this issue occurs:&nbsp;</P> <UL data-aura-rendered-by="103:5590;a"> <LI>When you say Pandora keeps cutting off, is the issue that the music stops? Or is the issue that the app crashes completely and you are taken back to your phone's home screen?</LI> <LI>Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?</LI> <LI>Are you listening to a station, album, playlist, or podcast?&nbsp;</LI> <LI>Are you connected to Wi-Fi or cellular data? <UL> <LI>&nbsp;If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?</LI> </UL> </LI> <LI>Are you using a Bluetooth connection?</LI> </UL> <P data-aura-rendered-by="103:5590;a"><BR />Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:</P> <UL data-aura-rendered-by="103:5590;a"> <LI>Model:</LI> <LI>Android version (Settings &gt; About Phone &gt; Android version):</LI> <LI>One UI version: (Settings &gt; About Phone &gt; Software information):</LI> <LI>Pandora version (Settings &gt; Applications &gt; Manage Applications &gt; Find Pandora):</LI> </UL> <P data-aura-rendered-by="103:5590;a"><BR />Thanks for your help!</P> Fri, 16 Oct 2026 14:32:05 GMT https://community.pandora.com/t5/Android/Pandora-keeps-cutting-off/m-p/211446#M19115 AdamPandora 2026-10-16T14:32:05Z