post Re: I cannot turn shuffle option off in Android

I cannot turn shuffle option off

Parmis_Dax — Thu, 09 Jul 2020 18:29:34 GMT

I was feeling adventurous one day and turned shuffle on, now I cannot get rid of it! I have tried everything I can think of, including signing out of the app altogether. I don't see anything helpful posted here so far, can anyone help?

Re: I cannot turn shuffle option off

AlyssaPandora — Thu, 09 Jul 2020 18:59:23 GMT

Hi, @Parmis_Dax. 👋

Sorry to hear that this is happening. This is the first mention I've received about this issue.

Let's try out these steps on your Android device while I have a trace enabled.

Feel free to keep me updated on your progress, and whether this helps. 🎧