post Android: Ability to Report Issues from Mobile App in Android

Android: Ability to Report Issues from Mobile App

Jessica1 — Sat, 12 Mar 2022 15:56:01 GMT

Need way to report issues from mobile app, having to log in to the computer, or try to use the desktop internet site from a mobile device is really inconvenient

Re: Need way to report issues from mobile app

AlyssaPandora — Thu, 20 Aug 2020 12:44:56 GMT

Hey, @Jessica1. 👋

Thanks so much for your feedback.

You can report issues on the Pandora Community or by contacting us via email from your mobile device.

If you'd like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.
For any feature requests, you can upvote those ideas by clicking on the ❤️ icon next to the topic.

If you're experiencing any issues currently, feel free to respond directly to this thread. I'm always happy to help. 🎧

Re: Need way to report issues from mobile app

Vuk — Sun, 15 Nov 2020 23:31:09 GMT

I strongly second this request and it shouldn’t fall on customers to go the extra length to tell you what’s wrong with your platform

Re: Need way to report issues from mobile app

AdamPandora — Mon, 16 Nov 2020 12:21:27 GMT

@Vuk Nice to see you around the Community. 👋🏽

If you'd like to see an option to report bugs directly within the Pandora app, I would recommend creating a feature request here.

In the meantime, if you have any questions or concerns, let me know and I'm happy to do my best to help.

Re: Need way to report issues from mobile app

Garrisonic — Fri, 21 May 2021 20:34:09 GMT

Right on bro. Totally agree. There's absolutely zero interaction with the customer base OR EVEN WORSE, the Artists who get swindled by the nanosecond by these cats and have no recourse

Re: Need way to report issues from mobile app

Jessica1 — Fri, 17 Dec 2021 18:12:35 GMT

We still need a way to report issues within the mobile app. I shouldn't have to go to another app to open a mobile browser to reach the error reporting feature

Re: Need way to report issues from mobile app

twinpeaks1965 — Wed, 08 May 2024 16:50:57 GMT

What's the email address?

Re: Need way to report issues from mobile app

TannerPandora — Wed, 08 May 2024 17:58:34 GMT

Hi @twinpeaks1965

You can use this link from our help page to content our support team via email. Let us know if you have trouble.

Re: Android: Ability to Report Issues from Mobile App

twinpeaks1965 — Wed, 08 May 2024 23:29:07 GMT

Thank you 🙂